Skye Chase Winery Privacy Policy

Last updated: December 1, 2024

This Privacy Policy describes how Skye Chase Winery (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://skyechasewinery.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

  • Basic contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, and security questions.
  • Shopping information including the items you view, put in your cart, or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include:

  • Device and browser information
  • Network connection details
  • IP address
  • Information about your interaction with the Services

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

  • Companies that support our Site and Services, such as Shopify.
  • Payment processors who collect payment information to process your payments and fulfill orders.

How We Use Your Personal Information

  • Providing Products and Services: To fulfill orders, process payments, and manage your account.
  • Marketing and Advertising: To send promotional communications and personalize ads.
  • Security and Fraud Prevention: To detect and investigate fraud or other illegal activities.
  • Communicating with You: To provide customer support and improve our Services.

Cookies

We use cookies on our Site. For details about Shopify-related cookies, visit Shopify's Cookie Policy.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following situations:

  • With vendors or service providers performing services on our behalf (e.g., payment processing, data analytics).
  • With business and marketing partners, including Shopify.
  • In connection with business transactions like mergers or to comply with legal obligations.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request correction of inaccurate information.
  • Right to Opt Out: Opt out of the sale or sharing of your personal information.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

For more details about our data practices, please contact us directly.